What are the Pros of using Chatbots?

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Why are businesses wasting so much time employing hundreds and hundreds of customer service representatives when they can significantly reduce this amount by investing handsomely in the latest technology? Yes, we are talking about chatbots. This is the most prominent topic everyone is discussing these days or carrying out discussions and debates of using artificial […]

Common Usability Errors Made While Designing a Website

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Usability is an essential factor that determines the success of a website. Customers are always on the lookout of websites that are simple to navigate and use, without having to undergo any specialized training.   Listed below are a few common usability errors that one should definitely avoid: 1. Too small clickable areas Irrespective of the […]